Director of Care - Golden Plough Lodge

Northumberland County - Ontario

Northumberland County

Our Client

Situated in the South Eastern Ontario landscape, Northumberland County, and The Golden Plough Lodge, are within easy reach to major centers both East and West. The County is filled with historical towns, rolling scenery, and a waterfront setting that draws people from near and far to its shores yearly. The County of Northumberland is the upper-tier level of municipal government that brings together the seven diverse and complementary municipalities that make up its core.

For a more detailed understanding of Golden Plough Lodge, and Northumberland County please feel free to review their website:

Position Overview

Director Of Care - Golden Plough Lodge

Reporting to the Administrator, Golden Plough Lodge, the Director of Care is a member of the senior leadership team, responsible for leading, directing and managing a team that includes two Associate Director of Care positions, Registered Nurses, Registered Practical Nurses, Personal Support Workers, Clerks, Physiotherapists.

The Director of Care will be one who fits the goals of the County as well as the needs of the leadership role for Golden Plough Lodge as well. This leadership role will call on someone dedicated to the goals of Long-Term Care and committed to bringing a leadership style that will fulfill the needs of the role, as well as meet the expectations of an Eden based care philosophy for the residents in their care. The right leader for Golden Plough Lodge will have a heart for geriatric care and a desire to have their work make an impact for the 225 staff and the 260+ residents that call Golden Plough Lodge their home.

Position Profile

This role will report directly to the Administrator of Golden Plough Lodge

Will be responsible for the direct management of:

(a) A nursing team of 78 members

(b) Two Associate Director of Care roles

(c) Four clerical positions




 Promotes and demonstrates resident-focused care.

 Ensures a comprehensive individual plan of care is maintained for all residents.

 Communicates with Physicians, Physiotherapists, and other medical professionals to ensure resident care needs are addressed           and orders are maintained.

 Ensures appropriate and efficient occupancy rate.

 Investigates and responds to resident, family and staff concerns and/or recommendations.

 Supervises preparation of Nursing schedule and ensures the call-in procedure is followed.

 Ensures adequate inventory of Ministry of Health medications, personal care, dressings, and other nursing supplies.

 Shares in the development and delivery of in-service and continuing education programs.

 Develops and implements internal audit systems for the Resident Care department and prepares corrective action plans where           necessary.

 Acts as System Administrator for the computerized Nursing documentation system.

 Works with RAI Coordinator to maintain the schedule of RAI quarterly documentation.

 Establishes and maintains internal mechanisms to ensure that resident records (paper and electronic) are utilized, stored,                      maintained, retained and destroyed appropriately.

 Acts as the Administrator in the absence of the Administrator

Human Resources

• Initiates and participates in the recruitment, selection, orientation and training of employees for the Nursing Department.

• Provides supportive, effective leadership to the Nursing team.

• Provides clear expectations of roles and responsibilities by maintaining up to date job descriptions and work routines for positions     within the Nursing Department.

• Schedules staff and monitors absenteeism by following the Attendance Support Program.

• Develops and maintains communication strategies to ensure the Nursing staff are informed of new and ongoing changes to                 applicable legislation, policies, and procedures.

• Completes and/or assigns probationary and annual performance appraisals of nursing staff in addition to delivering on-going             informal feedback.

• Provides employee counselling and initiates progressive discipline when necessary.


• Reports departmental injuries and assists in the development and monitoring of modified work plans per the mandate of the               Modified Work Program.

• Completes internal investigations into OH&S incidents and initiates preventative measures.

• Participates in monthly Labour/Management meetings and assists in grievance resolutions, arbitrations, and collective bargaining     when necessary.

• Participates in the preparation of the annual budget by identifying and determining needs including labor costs, equipment, and         supplies.

• Ensures all possible funding sources are maximized including Ministry grants, refunds, and subsidies.

• Oversees High Intensity Needs funding.

• Oversees purchases and controls all supplies and equipment for Resident Care department through approved sources.

• Manages and monitors all department expenses, explains monthly variances and implements corrective action as required.

Qualifications and Experience

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum five (5-8) years of front-line management experience, in a long-term care setting.

• Experience managing in a unionized environment and in the application of collective agreements.

• A solid understanding of the Long Term Care Home Act.

• Knowledge of Microsoft Office Suite including Word, Excel, Outlook, PowerPoint, and Publisher; Point.

• Click Care (Electronic Health Records software); Time Manager (Scheduling software}.

• Ability to work both independently and as part of the Senior Leadership Team under the direction of the Administrator.

• Ability to make decisions in accordance with established standards, practices and policies and compliance with legislative and       regulatory requirements while supporting the mission and core values of the GPL and the County.

• Creative and innovative thinker regarding new and existing departmental policies and procedures.

• Proven organizational, communication, problem-solving, decision making, conflict management, and leadership skills.

• Strong clinical skills with the commitment to ongoing education, training, and continuous improvements.

• Demonstrated ability to manage budget processes.

Education and/or Experience

• Bachelor of Science Degree in Nursing

• Registered Nurse in good standing with the College of Nurses of Ontario

• Gerontological Nursing Certification and/or Diploma in Gerontological Nursing

• Long Term Care Administration Diploma an asset

How To Apply

Our online application will allow you to apply to this role as a complete candidate-not just a resume.


The application will assess your qualifications, personality traits and culture fit, and should take about 10–15 minutes to complete. You can get a copy of your personality assessment when you are done by logging into the tool.

Click this link to begin the application process:


Thank you to everyone who applies, but we will only be contacting those selected for further discussion.


Ravenhill Smith Search Inc. provides accommodations to applicants throughout the recruitment process. If you require accommodation, please contact our recruitment team ( and we will work with you to meet your needs.

Contact Information

If you, or someone you know, would like to start a confidential conversation about this opportunity, please contact:


Philip J.W. Smith | Senior Partner

Ravenhill Smith Search Inc. 

Telephone:  1-888-447-5910 xt 714 

Email: (Subject line reading: “CAO, Birch Hills County”)

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